A business playbook is a comprehensive document that outlines a company's strategies, processes, and best practices to achieve its goals. It serves as a central guide for employees, ensuring everyone understands their roles and how to perform tasks effectively, leading to consistency, efficiency, and scalability.
An IT playbook is a comprehensive document that outlines a set of predefined actions and procedures for handling specific IT situations, such as security incidents, disaster recovery, or application development. It provides a structured framework for consistent, efficient, and quality-focused responses to various IT-related scenarios. Think of it as a strategic guide for IT teams, ensuring everyone is on the same page and knows what steps to take in different situations.
