A Standard Operating Procedure (SOP) in business is a set of detailed, written instructions that outline how to perform a specific task or process consistently and efficiently. SOPs ensure that routine operations are carried out the same way every time, regardless of who is performing them, leading to greater consistency, quality, and efficiency.
An IT Standard Operating Procedure (SOP) is a detailed, step-by-step guide that outlines how to perform specific tasks or processes within an IT department or technical team. These procedures ensure consistency, efficiency, and quality in IT operations by providing clear instructions for specific tasks like system maintenance, troubleshooting, and security management.
